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Billing & account

What happens if I close my site?

Updated 2026-11-03

Closing your site stops future billing, and it can be undone for a while afterward.

To close your site

  1. Click Settings, then Plan & billing (under Your account).
  2. At the bottom, click Close your website…, pick the main reason, and confirm.

What happens next:

  • Billing stops right away. Your site stays online for 14 days.
  • Changed your mind? Go back to Plan & billing and click Keep my website open any time in those 14 days. Your pages, sermons and guests are exactly where you left them.
  • After 14 days the site goes offline. Your content is still kept, and help@whiteoakmedia.io can bring it back.

Still in your free trial? You don't need to do anything. If the trial ends without a card, your site simply goes offline. Nothing is lost, and adding a card later brings it straight back.

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